Delivery & Despatch
How much is delivery?
Delivery in the UK costs £2.99 per order (2nd Class) or £3.99 (1st Class), UK Orders over £35 are delivered FREE*. A premium service via Royal Mail Special Delivery 1pm for £7.99 is available.
* Standard 2nd Class
When will my order be despatched?
NEW UPDATE: Most orders now placed before 2PM will be despatched the same day, their may be a delay on international orders.
Orders are usually despatched within 24 hours. Stock availability is shown beside each product. Standard orders are sent 2nd Class Royal Mail and larger orders are sent via Collect+, Hermes, DPD, DHL or Royal Mail (carrier choice is at our discretion).
We have introduced Royal Mail Special Delivery before 1pm for urgent orders (UK ONLY), this service is not available in all areas, orders using this service will be despatched the following day from ordering and are subject to stock availability.
What if I need to change or cancel my order?
The best way to contact us is via email.
If you wish to cancel an order we will always do our best to try and help, however due to our fast despatch times sometimes this is not possible, you may then return your order within 14 days for a refund.
Do you ship outside the UK?
Yes we will ship to most countries if unsure please contact us for further details.
E.U postage £4.50 for orders £10 and under or £8.50 for over this value.
NON E.U. postage £4.50 for orders £10 and under or £8.50 for over this value.
R.O.W postage postage £5.50 for orders £10 and under or £15 for over this value.
For more frequently asked questions please click here.